480 INDUSTRIAL DR STE 108 NAPERVILLE, IL 60563 Get Directions
480 INDUSTRIAL DR STE 108 NAPERVILLE, IL 60563 Get Directions
"Do unto others as you would have them do to you."
In 1984, Steve and Julie Tenute started a home improvement company based on the experience that they would like to have if they were purchasing the products themselves.
We don't want to ever say to our customers, "Well, you got what you paid for."
Home Improvements USA carries durable products with lifetime guarantees so that the homeowner only has to buy the product once.
If you're not buying, we're not selling.
High pressure selling tactics are not part of our selling philosophy. Instead, we provide detailed information based off of our client's needs to help them make the best buying decision. Our reps are required to go through ongoing product training twice a week to help them to be better consultants for our clients.
Our clients don't wonder, "50% off of what?"
Home Improvements USA does not promote false advertising practices such as raising the list price in order to get the targeted price after discounting. We either take less profit on our products or work out a deal with the manufacturer to lower the price to the customer.
Easy to Finance
Home Improvements USA has been fortunate to be among the select few chosen by GE Consumer Finance for their financing options. GE's simplified credit application makes it quick (usually within minutes) to get the financing you need to get the project you want.
Quality products demand a quality craftsmanship.
The installation training should be at our expense not on the job at the client's expense. Home Improvements USA takes this to a new level by a hands-on installation training center at the Naperville facility. An installer, even if experienced, is required to be certified at our training center before they do any work on a client's home.
(Warranty + Labor Included) - Weasel Clauses = The Best Guarantees in the Industry
Our lifetime guarantees not only cover materials and performance, but any labor involved with fixing a problem. We won't bill our clients for labor to fix a problem that shouldn't have happened in the first place. Twenty years plus in business, means that we will be around a long time to honor these claims.
Excellent service should be a standard and not a premium.
We know that prompt follow up and communication is important to our clients. Service issues are resolved within the client's time frame, not ours. We follow up after each job completion to ensure that the job was done properly in the eyes of the homeowner.
We want your business for a lifetime!
The best compliment that we could ever have is when we get a repeat customer or a referral.
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