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  6. Infinity Contact, Inc.

Infinity Contact, Inc.

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4700 TAMA ST SE STE 1500 CEDAR RAPIDS, IA 52403 Get Directions

(319) 378-1400

www.infinitycontact.com

Business Info

  • Founded 1996
  • Incorporated IA
  • Annual Revenue $35,958,222.00
  • Employee Count 400
  • Industries Telemarketing Services
  • Contacts Thomas Leidigh

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Company Summary

Infinity Contact is a consultative partner that focuses 100% of our energy and expertise to help clients get customers, keep customers and maximize the revenue generated from all customers. More than a contact center, Infinity Contact is a business generation accelerator and seamless virtual extension of our client's marketing, sales and customer service functions. We take the time to fully understand our client's needs, challenges and expectations to develop optimal contact strategies and programs to acquire, retain and grow customer relationships.

Establishing partner, rather than vendor relationships, Infinity Contact goes far beyond traditional contact center acumen. Strategic sales planning, customer data analytics, market research, and predictive modeling--coupled with the most current and relevant contact methods and tools for the target markets identified are guaranteed to provide maximum sales revenue and customer retention results.

Leveraging a portfolio of integrated contact solutions, Infinity Contact utilizes a combination of data, analytics, contact and technology to consistently meet and maximize unique requirements. Our multi-channel contact capabilities include: inbound/outbound telephone, live chat, click-to-talk, e-mail, postal mail, interactive technology and database management.

Infinity Contact has consistently proven our ability to design and execute complex multi-channel B2B and B2C acquisition and retention programs. The results our clients realize surpass those they've achieve anywhere else. This is the result of strong ownership involvement, an emphasis on both process and inspection, and a proven CRM methodology that focuses on converting data into actionable intelligence.

With Infinity Contact you receive the most comprehensive services in the CRM and contact center industry. More importantly, you receive and unyielding focus on ROI as Infinity Contact helps you acquire, retain and grow customer relationships.

Infinity Contact's industry expertise includes: Automotive / PowerSports, Finance, Software / Technology, Healthcare, Manufacturing, Utilities and Telecommunications.

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