Name: One Touch Direct, LLC
Address: 4902 W Sligh Ave, Tampa, FL, 33634-3602, USA
Telephone: (813) 549-7500

OneTouch Direct (OTD) specializes in expert direct marketing program development and call center solutions in both the consumer and B2B segments. We focus on increasing revenue and retention while reducing costs for our clients. We understand the value of our client's brand; we deliver positive, quality customer interactions for a consistent brand experience.

OneTouch Direct is based in North America and is committed to developing its teams in local communities. Headquartered in Tampa, Florida, OTD employs over 2,000 team members in multiple offices in Florida and St. Catharines, Ontario.

We provide expert call center support in English, French and Spanish to wireless, telecommunications, cable, internet, financial services, entertainment and other industries.

Our Mission

To create profitable marketing strategies and execute tactical call center solutions within an entrepreneurial environment that inspires unyielding passion, imagination, and commitment to excellence.
Our Company Values
Innovation

Our deep experience provides the foundation for innovation for each client's needs. In customizing solutions for our clients, we drive for improvement through innovation in all facets of our business. We pursue fresh ideas and do not allow past results to dictate future outcomes.
Quality Performance

At the heart of our business is our ability to deliver first class results while delivering a top quality experience on behalf of our client's brand. We do this by defining success with our clients from the start of a program, holding ourselves accountable, selecting the right people for our client's programs and meticulously managing the results to both performance and quality goals.
Integrity

We conduct each of our client's relationships and programs from a perspective of partnership and full disclosure. We hold ourselves to the highest ethical standards.
Teamwork

We have a terrific team at OTD. In an environment of open and honest communication, everyone adds value to the whole team while creating opportunity for growth for themselves. We value diversity, honor our commitments and work and play hard.

One Touch Direct, LLC

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